Sales

The Thermex Thermatron Sales Team, in close cooperation with our engineers, is always available for consultation. Their extensive expertise in Industrial Microwave Systems, RF Heat Sealing or Welding and Thermal processes enables them to offer their highly valued assistance in these areas. Whether you need equipment from our standard production lines or custom-built to your specifications, our Sales Team is ready to help you determine how to enhance your industrial heating process and productivity.

For more information, contact:

Mark Isgrigg, Director of Sales
Ph: (502) 493-1299, Ext.202
[email protected]


 

Service

Strong technical field service and replacement parts support has always been a top priority for Thermex Thermatron. Our experienced, factory-trained Field Service Engineering and Technical staff is available for installation, preventive maintenance, equipment modification, and repair for our equipment as well as non-Thermex Thermatron equipment.

In addition to their technical expertise, this team has vast application knowledge and experience. They are supported by a large parts inventory and a database of replacement parts for machines ranging from Industrial Microwave Equipment to Industrial RF Equipment and even Thermal Hot Press Equipment. This ensures quick service, and prompt delivery.

For Thermex service:

Joe Fox, Director of Technical Services
Ph: (502) 493-1299, Ext. 207
[email protected]

Brian Kruer, Senior Electrical Engineer
Ph: (502) 493-1299, Ext. 210
[email protected]

For Thermatron RF Heat Sealer or Thermal Press service:

Frankie Linares, Electrical Technician
Ph: (502) 493-1299, Ext. 215

Joe Fox, Director of Technical Services
Ph: (502) 493-1299, Ext. 207
[email protected]

For service on your equipment, including non-Thermex Thermatron equipment, call (502) 493-1299. For reference on self-maintenance practices, refer to our Maintenance Guide.


Engineering

The demand for Thermex Thermatron high frequency heating equipment and systems continues to increase because we provide companies with a competitive edge in technology – delivering better performance and output.

Our engineers are supported by a staff of highly-skilled specialists trained in electrical, electronics, mechanical, radio frequency and microwave engineering disciplines, along with a fully-appointed applications laboratory.

We also understand that the application of high frequency energy creates special demands on electrical and mechanical devices used in product transport and energy application. Our Engineers can provide the best high frequency technology for your applications, advancing those efforts through theoretical modeling of the end product.

For more information, contact:

Mark Isgrigg, Director of Sales
Ph: (502) 493-1299, Ext.202
[email protected]


Training

Thermex Thermatron offers in-house Radio Frequency and Microwave training seminars. These seminars are invaluable for managers, operators and service personnel and are offered at a nominal fee. They are generally conducted once a quarter, with participants receiving individual training manuals and a certificate upon completion.

Topics covered in the seminars range from the fundamentals of high frequency heating to the details of troubleshooting and preventive maintenance of Radio Frequency and Microwave systems.

Typically, the seminars are divided into the following sections:

  • Principles of Operation of the Equipment
  • High Frequency Components and Circuits
  • PLC Controls and Automation
  • Fundamentals of Dielectric Heating
  • Setup and Operation of the Equipment
  • Personnel and Equipment Safety
  • Troubleshooting and Maintenance

For more information, contact:

Mark Isgrigg, Director of Sales
Ph: (502) 493-1299, Ext.202
[email protected]